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Securing Researcher Platforms for Sensitive Data and Collaboration
|The Compliance Challenge in Research Collaboration If you’ve ever been part of a research project that involves collaborating with government departments, ...
Data residency vs data sovereignty: why where your data lives is only half the story
|Australian organisations increasingly hear “data residency” and “data sovereignty” used interchangeably, but they are not the same thing. Conflating the two can leave your most sensitive data legally exposed, even when it never physically lea...
How cybersecurity automation is redefining security operations in Australia
|In cybersecurity, standing still means falling behind. When we launched our practice in 2021, we committed to staying ahead of the threat landscape, not just keeping pace with it. That meant a promise to our customers: true 24/7 threat detection and ...
How AI customer support automation is transforming IT support in Australia
|In 2024, Microsoft announced new support charges for partners. For Macquarie Cloud Services, that meant a potential four-fold increase in support costs. We chose not to pass that burden on to our customers. Instead, we built something bet...
AI in action: How Customer Insights helps us deliver better experiences at scale
|At Macquarie Cloud Services, our customers trust us to understand their business, not just their technology. That trust has earned us the highest Net Promoter Score in the managed cloud services industry, consistently sitting above 90. But trust...
Broadcom ended the sale of perpetual VMware licenses: What this means for Australian NFPs
|TL; DR Broadcom ended perpetual VMware licenses in December 2023, forcing organisations to move to subscription-only bundles. Standalone vSphere editions (Essentials, Essentials Plus, Standard, Enterprise Plus) are discontinued, rep...
Breaking Free from IT Firefighting: The Value of the Right MSP Partner
|In the high-stakes environment of enterprise IT, time is your most finite resource. Studies show that IT teams spend up to 70% of their time on maintenance rather than strategic initiatives. Every minute your team spends patching software, troublesho...
CAUDIT Cloud: Powering the Next Generation of Research Infrastructure in Australia
|× TL;DR CAUDIT Cloud is a sector-aligned initiative developed in partnership with Macquarie Cloud Services and Dell to provide sovereign, future-ready cloud and data centre capabilities for ...
Unlocking Secure Research Environments with Azure Virtual Desktop: A Conversation with Pauline Thomas
|× TL;DR Azure Virtual Desktop (AVD) is transforming how research environments achieve security, compliance, and operational efficiency. By simplifying alignment with the Essential Eight, em...
The New Realities of Research Compute: HPC, AI and the Infrastructure Shift Ahead
|× TL;DR Research computing is entering a transition phase where traditional HPC and AI workloads must coexist. High-performance computing (HPC) has evolved rapidly, with rising power, coolin...
What is SIEM as a Service? The Case for Azure SIEM That Actually Works
|Your security team works tirelessly, and threats never cease. You need a SIEM solution that matches their dedication, providing unwavering support every hour of every day. If you’re feeling underwhelmed by your current log management or sh...