100% sovereign managed detection & response.
Managed detection & response (MDR) that delivers real-time detection, investigation and 24×7 containment from a sovereign security operations centre (SOC). Our local experts know your environment and respond fast, reducing your risk without the cost and complexity of managing security operations in-house.
Industry leading Net Promotor Score of +90.
Today’s threats move fast.
Most security teams are overloaded with too many alerts, fragmented tooling and no round-the-clock coverage. Threats exploit these gaps quickly, often long before manual investigation can keep up. Our managed detection & response service unifies threat detection and incident response across your Microsoft environment, helping you to manage common frustrations such as:
- Alert fatigue: High noise and low signal make it hard to identify real threats early.
- Fragmented tooling: Multiple consoles and disconnected logs slow down investigation and response.
- Coverage gaps: Without true 24×7 monitoring, threats can go undetected overnight or during busy periods.
Value you see
Detect threats earlier. Contain them faster.
Real-time detection and analyst-led response that reduces risk and eases your day-to-day security effort.
Earlier detection
Identify threats sooner using our own sovereign cyber threat intelligence (CTI) feeding custom detection rules and proactive threat detection.
Threat-informed defence
Detections and response workflows are shaped by industry-specific threat intelligence, ensuring your MDR is relevant to your risk profile.
Faster containment
Contain threats faster using our 24×7 sovereign SOC, accelerated by an automated Tier-1 digital twin that never sleeps.
Lower operational effort
Reduce the day-to-day workload on your team with managed investigation, alert triage and guided response.
Government-grade security
Security trusted by 42% of Government, built on sovereign infrastructure, federal CTI and government-grade compliance.
Improved visibility
Consolidate signals, tooling and investigation workflows into one view to reduce blind spots across your environment.
“Having a trusted partner like Macquarie Cloud Services who are so responsive and available is an absolutely vital tool for any team wanting to remain in control of their security.”
Peter Bouhalis
CIO, St John Ambulance NSW
Common use cases
Where managed detection & response delivers value.
When expert-led threat detection and incident response services give your team coverage.
Reducing alert noise
High alert volumes and noisy signals can pull teams away from strategic work and slow down investigation. By reducing noise, MDR makes proactive threat detection easier and helps teams focus on meaningful activity.
Achieving 24x7 coverage
Manual investigation and limited resourcing slow down containment, allowing threats to spread. MDR accelerates detection and response with 24×7 coverage from our sovereign SOC and analysts who know your environment.
Unifying fragmented tooling
Fragmented tools and separate consoles make it hard to see what is really happening across users, devices and workloads. MDR brings signals together from Microsoft Defender, including endpoint detection and response (EDR).
Strengthening Defender governance
Misconfigured Defender policies weaken protection and create inconsistent outcomes. MDR maintains configurations aligned to best practice and monitors your environment to ensure your security posture stays strong.
How we deliver it
Powered by people, process & technology.
Local expertise, proven workflows and leading Defender telemetry working together to strengthen your protection.
Active threat detection
Identify threats sooner using our own sovereign cyber threat intelligence (CTI) feeding custom detection rules and proactive threat detection.
Threat-informed defence
Detections and response workflows are shaped by industry-specific threat intelligence, ensuring your MDR is relevant to your risk profile.
Faster containment
Contain threats faster using our 24×7 sovereign SOC, accelerated by an automated Tier-1 digital twin that never sleeps.
You’re in good company.
Why Macquarie Cloud Services
The partner behind your defence.
Expert support, high-confidence intelligence and sovereign protection, built around you.
Australia’s leading cyber talent
Top-tier cyber specialists with deep technical credibility, including participation in ASD Cyber Drill and MITRE UserCon.
Human + AI advantage
AI SOC optimiser removes noise so our analysts focus on complex threats, improving detection quality and containment speed.
Government-grade security
Trusted to secure 42% of government agencies, with 200+ government cleared engineers, built on sovereign infrastructure.
24×7 Australian support
Onshore analysts deliver continuous monitoring, investigation and guided response from our sovereign SOC.
Microsoft Security expertise
One of five Australian Microsoft Intelligent Security Association members and Azure Expert MSPs.
Embedded in the cyber community
Ongoing participation in Black Hat, BSides and CyberCon keeps our teams aligned to real-world threat evolution.
Related solutions
Strengthen your protection.
Extend your security program with services that improve detection, streamline response and support continuity across your organisation.
These offerings build on MDR to create stronger, more integrated protection.
Always-on monitoring and expert analysis from our 100% Sovereign Australian SOC, with analysts who know your environment.
Centralised log collection, analytics and investigation capabilities that improve visibility and support faster response.
Unified detection and automated response across endpoints, identities and cloud, powered by Defender and our SOC.
Keep critical operations running with expert-led continuity planning across backup and disaster recovery.
Not sure what you need next? Talk to us and we’ll point you in the right direction.
Contact us
Talk to a security expert.
We’re here to guide you through your next steps.
- 1800 004 943
- Level 15, 2 Market Street Sydney, NSW, Australia
Managed XDR FAQs
What is managed detection & response (MDR)?
MDR is a 24×7 security threat detection and incident response service that continuously monitors endpoints, identities and workloads to detect threats, investigate incidents and guide or execute response actions. It goes beyond alerts to deliver real incident response.
Does MDR include incident response?
Yes. Managed detection & response includes investigation, containment guidance and coordinated response actions. When required, analysts support remediation and recovery to reduce dwell time and limit impact.
Is managed detection & response suitable for cloud and hybrid environments?
Yes. MDR supports modern environments spanning endpoints, identities, cloud workloads and hybrid infrastructure, with detections tuned to real-world attack behaviour.
Is managed detection & response proactive or reactive threat detection?
MDR is proactive threat detection. It uses threat intelligence, behavioural analytics and threat hunting to identify suspicious activity early – often before an incident causes business impact.
What types of threats does MDR detect?
Managed detection & response detects ransomware, hands-on-keyboard attacks, credential misuse, lateral movement, data exfiltration and other advanced threats that often bypass traditional controls.
How quickly are threats identified and acted on?
Our managed detection & response service is designed for speed. Automated analysis and analyst-led investigation deliver a mean time to respond (MTTR) of around 3 minutes, with a mean time to contain (MTTC) of approximately 7 minutes for confirmed incidents. This reduces attacker dwell time and limits business impact during active threats.
How does managed detection & response differ from endpoint detection and response (EDR)?
EDR is a technology that collects endpoint signals. MDR combines EDR with human analysts, threat intelligence and response workflows to investigate alerts, contain threats and reduce risk across the environment.
Does managed detection & response replace my internal security team?
No. MDR is designed to augment internal teams by handling continuous monitoring, triage and investigation, allowing in-house staff to focus on higher-value security and risk initiatives.
From our experts
Explore our insights.
Insights to help you strengthen protection, simplify security operations and respond faster to emerging cyber threats across your environment.
Macquarie Technology Group
December 19, 2025
Macquarie Technology Group
December 15, 2025
Macquarie Technology Group
December 11, 2025