Customer Story: Virtual IT Group
Virtual IT Group provides exceptional private cloud solutions customised to the health industry.
Customer
Virtual IT Group
Industry
Professional, Scientific and Technical Services
Solutions
Launch Private Cloud
Data
The Challenge
Managing the complexities of healthcare IT compliance.
With more mandatory data breach reports than any other sector, healthcare organisations face intense scrutiny around how sensitive data is stored, protected and accessed. In response, the Australian Government introduced strict cloud security standards to ensure world-class, end-to-end protection for healthcare data.
These requirements include the use of sovereign, onshore Australian cloud solutions, government-certified cloud providers, dedicated private cloud environments, and NV1-cleared personnel accessing sensitive systems. Data sovereignty has also become critical, with healthcare providers needing to demonstrate that data is hosted and managed entirely within Australian facilities to maintain cyber insurance coverage.
As regulation increased, Virtual IT Group (VITG) recognised the need to partner with an expert provider to manage its core infrastructure, allowing the business to continue supporting its growing healthcare client base while meeting evolving compliance demands.
Regulatory complexity
Healthcare cloud environments must meet strict government security and compliance standards.
Data sovereignty
Sensitive healthcare data must remain hosted and managed entirely within Australia.
Operational risk
Managing secure infrastructure in-house increased risk and operational overhead.
Scalability pressure
Virtual IT Group needed a platform that could scale quickly to support growing healthcare clients.
Case Study Video
Increased regulation equals IT complexity.
There are certain industries that are always going to have more complex IT requirements. Healthcare is one such sector. With the ever-growing volumes of sensitive consumer data being shared across locations, practitioners and technologies, it has become a prime target for bad actors.
Virtual IT Group (VITG) is a managed IT services provider that specialises in supporting healthcare providers of all sizes to safeguard their access to e-health markets. With the strict focus on data security, sovereignty and compliance in this market, VITG places enormous value on its five-year relationship with Macquarie Cloud Services to deliver a highly secure, sovereign private cloud hosting environment for its customers.
The Solution
A secure, sovereign private cloud partnership.
In 2018, Virtual IT Group made the strategic decision to engage Macquarie Cloud Services to manage its core cloud infrastructure. Macquarie’s LAUNCH Private Cloud offering met all healthcare compliance requirements, including sovereign onshore hosting, government certification and secure private cloud architecture.
By outsourcing infrastructure management, VITG was able to focus on delivering value to its healthcare customers, confident that security, compliance and reliability were being handled by a trusted specialist partner.
“With increased regulation and scrutiny of cloud infrastructure in Australia’s health sector, in 2018 we made the strategic decision that it was time to bring in an expert partner to manage the core infrastructure so VITG could focus on adding value to our clients,” said Mark Farrell, Head of Security and Compliance, VITG
A customised LAUNCH Private Cloud enabled Virtual IT Group to support healthcare clients securely, compliantly and cost-effectively.
“Over the past five years, Macquarie Cloud Services has
helped us expand and scale up our offering without having to
invest in-house resources in cloud infrastructure management.”
Mark Farrell
Head of Security and Compliance at VITG
Key Results
Working together so everybody wins.
From the initial co-design of VITG’s customised LAUNCH Private Cloud environment in 2018 through to its ongoing day-to-day management today, the partnership with Macquarie Cloud Services has delivered consistent, long-term value. Seamless collaboration, flexibility and reliability have underpinned the relationship, enabling VITG to support healthcare customers with confidence while meeting evolving security and compliance requirements.
The migration from a self-managed colocation environment was completed over six months with minimal disruption to VITG or its clients. Since then, the environment has operated reliably for more than five years, supported by 24/7 monitoring, proactive support and the ability to rapidly scale resources as customer needs change.
Regulatory assurance
Healthcare clients consistently meet security and compliance obligations.
Sovereign control
All data is hosted and managed within Australian facilities.
Seamless Migration
A six-month migration was completed with minimal disruption to clients.
Operational stability
Security teams gained confidence from having expert support and automation in place.
Rapid scalability
Compute resources can be provisioned quickly to meet customer demand.
Trusted partnership
Close collaboration ensures solutions are tailored to healthcare needs.
The Technical Solution
Healthcare-ready private cloud architecture.
- Development of customised private for VITG in Macquarie Cloud Services’ LAUNCH platform, built on a robust Dell technology stack.
- Private cloud supports VITG customers with security updates and patching, 24/7 support, monitoring, provision of insights and alerts.
- Data sovereignty assured with all data located and managed in Australian facilities.
- Migration of technical assets from self-managed colocation environment to Macquarie data centre over a six-month period.
- Flexibility for VITG to scale compute resources up and down with overnight online ordering.
How Macquarie Cloud Services helped Virtual IT Group.
Learn how Macquarie Cloud Services has helped Virtual IT Group expand and scale up their offering without having to invest in-house resources in cloud infrastructure management.
“The partnership allows us to deliver high-quality services
while addressing the complex and ever-changing security
and compliance requirements of the healthcare industry.”
Mark Farrell
Head of Security and Compliance at VITG
Contact us
Talk to an expert.
- 1800 004 943
- Level 15 2 Market Street, Sydney, NSW, Australia