Your business continuity plan isn't cyber ready.

Name: Macquarie Cloud Services
Address: Level 15, 2 Market St, Sydney, NSW, 2000, AU
Telephone: 1800 004 943

Cyber-ready managed business continuity planning that reduces your insurance premium by 30% and gives you a fully managed, end-to-end recovery capability. We’ll make sure your users, apps, servers and data are always protected and resilient, even when disaster strikes.

Industry leading Net Promotor Score of +90.

Where continuity
falls short.

Most business continuity plans (BCPs) weren’t designed for today’s cyber threats. With most Australian organisations having experienced a breach, today’s threats expose gaps that traditional plans can’t cover.

BCPs rarely account for modern cyber threats, leaving organisations exposed to ransomware and data loss.
Recovery processes take weeks, with an average 51 days to resolve major cyber incidents.
Outdated or disconnected tools make effective recovery difficult, especially when restore points can’t be trusted.
Rising insurance and compliance expectations demand stronger continuity and cyber recovery capability.

Solutions

Keep your business moving.

We bring your business continuity and cyber recovery planning together in one managed service.

Reduce risk, protect your operations and recover fast with support designed for today’s business threats.

A secure, offsite data backup solution that keeps your data protected and recoverable when you need it, without the complexity, cost or risks of managing it yourself.

Fast, effective workload recovery with a fully managed disaster recovery capability that gets you back online quickly, without disruptive testing or the cost of maintaining secondary sites.

Not sure whether your current plans are enough? We’ll help you strengthen backup and recovery across your business.

Value you see

Lower cost, lower risk, less downtime.

We help you reduce the risk of downtime, cut insurance exposure and recover faster when disruption hits.

Cut insurance costs by 30%

Meet rising cyber insurance requirements and reduce insurance premiums by up to 30% with cyber-ready continuity.

Recover in 1 hour

Verified restore points and tested failover patterns support recovery proven to cut resolution windows from weeks to 1 hour.

5-minute RPO

Recover quickly and securely with guaranteed 5-minute recovery point objectives (RPOs) and tested recovery processes.

Stay compliant

Continuity aligned to APRA, PCI DSS, ISO and critical infrastructure standards, plus clear documentation and coordinated testing.

A single plan for disruption

Bring cyber resilience and continuity planning together into a single coordinated process for better recovery outcomes.

Planning tailored to you

We build continuity and recovery plans that work for you today and scale with you as your environment evolves.

Common use cases

How we improve your resilience.

Every organisation faces different risks. Here’s where we step in and strengthen continuity.

Cyber-ready continuity planning

We help you integrate cyber resilience, including insights from your managed security services, into your continuity process, to ensure verified restore points and recover workloads safely.

Rapid recovery after disruption

Slow or untested recovery after an outage puts the organisation at risk. We provide guaranteed RPOs, verified recovery processes and proven blueprints so you recover critical workloads quickly and keep operations moving.

Strengthening insurance readiness

Insurers want robust continuity and recovery capability. We help you prove compliance, document your recovery and continuity processes; building the case for insurance approvals, up to 30% lower premiums and better regulatory alignment.

One plan for better recovery

Many organisations rely on disconnected tools and siloed teams. We unify cyber, IT and continuity planning into one coordinated recovery process, ensuring smoother incident response, clearer accountability and faster decision-making.

You’re in good company.

Why Macquarie Cloud Services

We’re experts in keeping you operational.

Mature business continuity capability, regulated-industry experience and fast Australian support.

End-to-end continuity

We unify continuity, cyber resilience and disaster recovery into one coordinated service, giving you a single plan and a single accountable partner.

Industry-leading NPS

We’re proud to hold one of the highest NPS scores in the industry, backed by 100% Australian support and guaranteed response times.

Built for compliance

We support 42% of federal government agencies with sovereign, APRA-aligned environments and ISO, PCI DSS and DISP accreditation.

Real world
results

Tested through real customer incidents, our continuity and recovery approaches are built to hold up when it matters most.

Compliance? We tick all the boxes.

Contact us

Talk to a business continuity expert.

We’re here to guide you through your next steps.

Business Continuity FAQs.

What is business continuity planning?

Business continuity planning is how you keep critical services running through disruption – cyber incidents, outages, supplier failures or site-level events. It covers priorities, roles, access, communications and the steps needed to keep the business operating while systems are restored.

What is the difference between business continuity, disaster recovery and backup?

Business continuity planning is the overall plan for staying operational. Disaster recovery is the technology and runbooks that bring systems back online within agreed targets. Backup solutions protect your data and restore it when something goes wrong, but backup alone doesn’t guarantee application recovery or recovery time objectives (RTOs).

What does “managed business continuity” mean?

Managed business continuity means we help you design, run and maintain your continuity approach – not just write a planning document. That includes aligning recovery priorities to business impact, tightening governance and access controls, and coordinating backup solutions and disaster recovery so the plan stays current as your environment changes.

How do you set recovery targets like RPO and RTO?

We start with what the business can realistically tolerate. RPO is how much data you can afford to lose (minutes, hours, or a day). RTO is how quickly systems need to be back online. From there, we map systems by criticality and match the right recovery approach – from backup-based restore solutions through to Disaster Recovery-as-a-Service for faster recovery.

How do managed security services support business continuity?

Continuity fails when security fails, so managed security services should be part of the plan, right from the start. We help integrate monitoring, alerting, access controls and recovery-layer protection so you can detect issues early, preserve verified restore points and recover safely after cyber incidents.

How do I know the plan will work in a real event?

Testing is non-negotiable. We define a practical test cadence, run recovery drills that validate key assumptions (people, process and platforms), and document what worked and what needs tightening. The goal is simple: fewer surprises during a real incident, and faster, better recovery.

Still have questions?

Our business continuity specialists are here to help.

From our experts

Explore our insights.

Practical articles and resources to help you strengthen resilience, understand emerging risks and improve your continuity and recovery readiness.