Customer Story: CURA Software
Why CURA Software’s Hybrid Cloud Partnership with Macquarie Cloud Services is a no-brainer.
Customer
CURA Software
Industry
IT and Technology
Solutions
Managed Private Cloud
Disaster Recovery
The Challenge
Supporting global growth with compliance and reliability
CURA Software develops and deploys governance, risk and compliance software. With specialisation in assisting companies manage their certification standards for business management like ISO, COSO, COBIT, HIPPA, SOX, KING III, and BASEL, CURA Software have been in the industry for over 16 years. CURA now boast over 250 clients across North America, Australia, Singapore, India and South Africa. As their global footprint expanded, CURA needed a reliable, robust hosting solution that catered for multiple regions.
Multi-region hosting
A growing global footprint required reliable infrastructure across regions.
Strict compliance standards
Sensitive customer data demanded stringent governance and certification requirements.
Operational complexity
Managing separate environments across vendors increased effort and overhead.
Support expectations
CURA needed responsive, always-on support while operating across time zones.
“The results were immediate for us. Having one vendor
host and manage our hybrid cloud environment has
allowed us to focus on core business. Our global clients can
rest assured that their data resides within the highest
compliance standards and we can take advantage of the
highest-service rated IT company in Australia.”
Nitin Dittakavi
VP, Engineering CURA Software
The Solution
A no-brainer hybrid cloud partnership.
CURA Software’s partnership commenced with Macquarie Cloud Services hosting their Australian IT infrastructure within a private cloud (Launch®) instance. Macquarie Cloud Services attention to customer excellence, having the best NPS score (+96) of any IT Service Provider in Australia was a key factor in CURA’s decision to migrate their IT environment to Macquarie Cloud Services.
“Initially we were looking for a partner who both fulfilled the stringent compliance criteria required of hosting our customers sensitive data and also a strong service orientated DNA. Being based overseas managing Australian clients, we needed peace of mind that we had 24×7, responsive support.” Recalls Nitin Dittakavi, VP Engineering of CURA Software. “Macquarie practices what they preach… I recall when we weren’t able to access our server at around midnight a few months ago, It took one phone call to Andrew (CURA’s dedicated PCTO) and he had the issue resolved within minutes. It’s this level of support that I’ve come to expect from Andrew and Kousik (CURA’s dedicated Service Delivery Manager).
Since CURA’s migration to Macquarie Cloud Services Launch® (private cloud) solution three years ago, the business has enjoyed continual uptime and 24×7 support through a dedicated fourtiered account management structure. Macquarie Cloud Services was also named regional partner of choice, demonstrating the strength in relationship based on SLA’s and service excellence.
Although Macquarie Cloud Services managed CURA’s Australian hosting requirements, strict regulations and compliance meant that other clients across CURA’s European and North American offices needed to be hosted elsewhere. “We were tossing up between AWS and Azure initially and decided to proceed with hosting our overseas environments within Azure” mentions Nitin.
“We decided to enlist the help of a consulting firm and self-manage our Azure environment as we thought it would be the best approach. We found that our cost began increasing and we were spending considerably more time in self-managing our environment” Nitin continues.
Dedicated Australian hosting delivering uptime, compliance and local service excellence.
A robust Azure platform supporting CURA’s European and North American workloads with expert oversight.
Key Results
Immediate impact through one global provider
The benefits of CURA’s hybrid cloud environment hosted by Macquarie Cloud Services were immediate.
Immediate cost savings
20% savings immediately, up to 40% compared to self-managed Azure.
One vendor approach
All regions consolidated under a single provider with one point of contact.
24/7 service excellence
Four-tier dedicated support team delivering always-on responsiveness.
Improved productivity
Reduced time spent navigating cloud complexity enabled focus on core business.
Compliance confidence
Global clients benefit from hosting aligned to stringent standards.
Cost transparency
Clear, itemised billing provides predictable monthly charges.
“The results were immediate for us. Having one vendor
host and manage our hybrid cloud environment has
allowed us to focus on core business…”
Nitin Dittakavi
VP, Engineering CURA Software
How Macquarie Cloud Services helped CURA Software manage their cloud costs.
With a strong long-term relationship underway, understand why CURA Software opted to migrate their Azure environment to Australia’s most recommended cloud provider.
Contact us
Talk to an expert.
- 1800 004 943
- Level 15 2 Market Street, Sydney, NSW, Australia