Customer Story: Komatsu
Built to withstand, designed to evolve.
Komatsu Australia partners with Macquarie Cloud Services to modernise cloud infrastructure.
Customer
Komatsu
Industry
Construction
ASX Listed
Public Company
Solutions
Cyber Security, Azure
The Challenge
Growing pains in a rapidly evolving digital landscape.
Before partnering with Macquarie Cloud Services, Komatsu Australia faced significant challenges stemming from its legacy cloud infrastructure. The existing systems lacked the resilience and scalability needed to support a rapidly evolving digital landscape.
Disaster recovery and data backup processes were limited, leaving the company vulnerable to operational disruptions and potential data loss. Performance inconsistencies across core systems hindered efficiency, while outdated architecture made it difficult to adopt emerging technologies such as real-time analytics, edge computing, and AI.
Additionally, concerns around data sovereignty and compliance added complexity to managing sensitive information. These limitations collectively impeded Komatsu’s ability to innovate, scale confidently, and maintain robust security across its operations—prompting the need for a transformative cloud solution.
Legacy limitations
Komatsu’s cloud infrastructure lacked the scalability and resilience required to support modern, business-critical workloads.
Operational fragility
Inconsistent performance across systems increased operational risk and placed additional strain on internal IT teams.
Barrier to innovation
Outdated architecture made it difficult to adopt new technologies and deliver faster digital outcomes.
Security & compliance
Data sovereignty and regulatory requirements demanded a more secure, Australian-based cloud approach.
The Solution
A strategic partnership to modernise cloud infrastructure.
Macquarie Cloud Services partnered with Komatsu Australia to modernise its cloud environment while strengthening security and compliance. Through a tailored Azure solution supported by robust cyber security services, Komatsu gained a resilient, scalable platform designed to protect critical systems and enable ongoing digital innovation.
Enhanced security controls and monitoring strengthened Komatsu’s cyber posture and ensured compliance with strict regulatory requirements.
Macquarie took end-to-end responsibility for Komatsu’s Azure environment, ensuring performance, security and ongoing optimisation.
Key Results
Measurable impact across the organisation.
Turning cloud modernisation into measurable business value.
Operational resilience
Improved platform stability ensured reliable performance for business-critical systems.
Stronger security
Enhanced cyber controls reduced risk and strengthened compliance across the environment.
Cloud optimisation
Azure resources were streamlined to improve efficiency and cost transparency.
Scalable foundation
A modern cloud platform enabled Komatsu to scale confidently as business needs evolve.
IT focus shift
Internal teams were freed from day-to-day management to focus on strategic initiatives.
Future readiness
A secure, modern cloud environment positioned Komatsu to adopt new technologies with confidence.
“We’re investing in a cloud-first future that not only improves
our resilience but strengthens our digital foundation
and equips us to embrace advanced technologies as the
business evolves.”
John Steele
Chief Information Officer, Komatsu Australia
Contact us
Talk to a cloud expert.
- 1800 004 943
- Level 15 2 Market Street, Sydney, NSW, Australia