Customer Story: Collaboro

Collaboro wanted a private cloud solution to preserve data quality and lower costs for Australia’s leading companies.

Customer

Collaboro

Industry

IT and Technology

Solutions

Colocation

Disaster Recovery

Launch Private Cloud

The Challenge

Public or private cloud: the million dollar question.

As Collaboro’s business grew, it was seeking alternatives to its previous public cloud solution as storage and egress/ingress (transferring data to and from the cloud) costs started increasing, This presented challenges around both cost management, and predictability of pricing for its customer base.

“Other significant considerations for our customers include data security and sovereignty – ensuring their data is housed onshore – to help manage risk and compliance issues,” added Warwick.

“Technically, we also need a provider capable of managing enterprise-levels of storage – the nature of our business means that we need extensive networking and compute capabilities.”

Collaboro selected Macquarie Cloud Services to develop a unique solution leveraging its Launch Private Cloud solution. Developed in partnership with Dell, the team at Macquarie Cloud Services developed a customised solution to give Collaboro more certainty around cloud costs; as well as meeting key requirements around flexibility, availability, security and sovereignty.

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Unpredictable costs

Rising public cloud storage and egress fees made pricing difficult to forecast and control.

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Enterprise scale

Collaboro required enterprise-grade storage, networking and compute to support large volumes of media assets.

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Security & sovereignty

Customer data needed to remain securely hosted onshore to meet governance and compliance expectations.

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Service reliability

A platform was required that could deliver high availability and rapid incident response for critical assets.

Collaboro's success story

When data security and compliance matters.

Choosing the right technology partner could mean the difference between you achieving your business outcomes or not and getting the most out of your IT investment. Collaboro, a leading digital asset management company, had unique data management requirements as they looked to scale their business. Top of mind was cost, data security and certainty over sovereignty. Enter Macquarie Cloud Services, with a tailored solution powered by Dell Technologies, that delivered cost predictability, and the security and compliance checks required by Collaboro’s enterprise and government customers.

“Although the team at Collaboro are cloud application experts,

we’re not cloud infrastructure experts. We knew we needed to form

the right partnerships to bring those skills to the table.”

Warwick-Boulter-Headshot-Circle

Warwick Boulter

CEO of Collaboro

The Solution

A Purpose-Built Private Cloud Platform

“The Launch Private Cloud solution provided an instant cost reduction of about 30 per cent, and that figure is projected to rise to around 50 per cent as the environment scales and more data is added,” says Warwick.

The new environment has also provided greater reliability and enhanced performance to Collaboro and the customer base –particularly availability of critical assets, and quick troubleshooting and incident handling.

“If our customers are having a problem, we need to respond to them instantly – and we expect the same of our cloud services provider,” said Warwick. “That’s where Macquarie Cloud Services comes in. They are a local business offering local support, which is in our time zone and in our location. We know that we can rely on them.”

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A customised Launch Private Cloud platform delivered predictable pricing, zero egress fees and enterprise-grade performance to support Collaboro’s growing media workloads.

Key Results

With the right partners, magic can happen.

The three-way partnership between Macquarie Cloud Services, Collaboro and Dell Technologies is a testament to the kind of magic that can happen when all parties are culturally aligned, passionate about technology and working to achieve great outcomes for customers and their customers, according to Jonathan Staff, Head of Private Cloud at Macquarie Cloud Services.

“Choosing the right technology partner can mean the difference between achieving your business outcomes or not; and getting the most out of your technology investment,” says Jonathan.

“Macquarie Cloud Services is one of only 12 partners worldwide with the “Powered by Dell” Designation, and the strength of that partnership helped us solve the unique challenges Collaboro was facing as they were trying to scale their business.”

Adds Renee DeLaine, GM A/NZ Global Alliances and Cloud Service Providers at Dell Technologies:

“That’s the power of the Dell Technologies Partner Program – providing differentiation and innovation to our partner network to provide a better outcome for our joint clients.”

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Cost reduction

Private cloud delivered an immediate 30% cost reduction, projected to reach 50% as the platform scales.

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Pricing certainty

Zero egress and ingress fees created transparent, predictable cloud pricing.

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Improved reliability

Higher availability and faster incident response improved service continuity for customers.

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Enterprise performance

Optimised infrastructure ensured consistent performance for critical media assets.

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Security assurance

Onshore hosting strengthened data sovereignty and compliance confidence.

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Future readiness

A scalable platform prepared Collaboro and its customers for AI and ML-driven innovation.

The Technical Solution

Enterprise-grade private cloud architecture.

How Macquarie Cloud Services helped Collaboro.

Learn how the team at Macquarie Cloud Services developed a customised solution to give Collaboro more certainty around cloud costs, as well as meeting key requirements around flexibility, availability, security and sovereignty.

“Overall, our partnership with Macquarie Cloud Services allows us to

leverage their expertise and skills in terms of managing data and security and our

networking environment. They offer us capabilities that we don’t have in-house.”

Warwick-Boulter-Headshot-Circle

Warwick Boulter

CEO of Collaboro

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