Disaster recovery services built for your worst day.

Fast, verifiable disaster recovery services proven to cut recovery windows from weeks to under one hour. We deliver orchestrated failover, accurate restore points and guaranteed recovery point objectives (RPOs) of 5 minutes, managed end-to-end by Australian specialists.

Industry leading Net Promotor Score of +90.

When recovery fails.

Most disaster recovery plans weren’t built for cyber attacks. Today’s IT outages expose disaster recovery gaps, from unreliable restore points to planning and processes that fall over when you need them most.

Traditional disaster recovery can’t guarantee trusted restore points after ransomware, increasing reinfection risk.
Many IT disaster recovery plans rely on untested manual steps that fail under pressure.
Maintaining a second site is costly and rarely mirrors production, causing failures at critical moments.
Insurers and regulators now expect clear proof of recoverability - without it, premiums rise and risk grows quickly.

Value you see

Recovery that stands up in a crisis.

Disaster recovery services that cut outage costs, reduce insurance premiums and deliver predictable recovery.

Reduced risk and exposure

Documented recovery capability can cut insurance premiums by up to 30% and support audit and claim requirements.

Recover in 1 hour

Verified restore points and tested failover patterns support recovery proven to cut resolution windows from weeks to 1 hour.

5-minute RPO

Get up and running quickly with a 5-minute guaranteed RPO and continuous validation.

Tested disaster recovery site

Failover to our Australian data centres that we own and operate when incidents hit.

Test without disruption

Run disaster recovery tests without impacting production, so you know that recovery will work when you need it.

Stronger cyber resilience

Recover safely from ransomware with validated restore points, controlled failover and processes built for modern attacks.

Common use cases

How we keep you operational.

We restore your workloads quickly and safely during cyber incidents, outages and planned tests.

Recover after a cyber attack

When ransomware hits, recovery depends on verifiable restore points. We provide validated restore points and orchestrated failover so you can recover safely without reinfection or corruption.

Fast recovery after a major outage

Whether it’s accidental deletion, a failed update or a full site outage, our guaranteed RPOs and proven disaster recovery and planning blueprints help you recover quickly and keep your business running.

Testing recovery without disruption

Traditional disaster recovery testing disrupts production, so it rarely happens. We let you test failover and failback anytime – weekly, monthly or yearly – without impacting users or live workloads.

Recovery for every environment

If your production systems run on-premise or in another cloud, we act as your disaster recovery target. You get fast, orchestrated failover into sovereign Australian sites without re-platforming or running a second site.

You’re in good company.

“The moment something breaks, you find out whether your DR plan actually works. In some of the biggest outages we’ve seen, clean recovery made the difference between a fast bounce-back and days of downtime.“

Why Macquarie Cloud Services

A partner for your toughest moments.

Expert support and proven processes to guide you through outages and recovery.

Specialists in cyber-ready recovery

Disaster recovery built for modern cyber incidents, with trusted practices and expertise proven across major Australian outages.

End-to-end recovery expertise

A co-ordinated continuity, cyber resilience and disaster recovery service, giving you one plan and one accountable partner.

Built for regulated
industries

Sovereign data centres and APRA-aligned controls supporting 42% of federal government agencies, with recognised accreditation.

Proven during real
incidents

We’ve supported customers through major outages and cyber events, helping restore operations under real-world pressure.

Industry-leading local support

100% Australian engineering teams with 15-minute response times, backed by one of the highest NPS scores in the industry.

World-class technology partners

We work with leading global technology providers to deliver secure, enterprise-grade recovery environments.

Compliance? We tick all the boxes.

Extend your protection.

Strengthen your business continuity planning with our integrated solutions that enhance data protection, recovery and security.

Immutable, offsite backups with verifiable restore points that protect critical data and support fast, reliable recovery across any workload.

A comprehensive data security solution to protect against malicious cyber activity.

Azure-independent backup protection with secure retention and reliable restore capability for cloud workloads.

Security services that strengthen your posture across any environment, designed for sensitive and regulated workloads.

Not sure where to start? We’ll help you design a recovery path that makes sense for your business.

Contact us

Talk to a disaster recovery expert.

We’re here to guide you through your next steps.

Disaster Recovery Services FAQs.

What are disaster recovery services?

Disaster recovery services help organisations restore IT systems, data and workloads after outages, cyber attacks or major disruptions. They focus on restoring availability quickly and safely, using proven recovery processes, tested infrastructure and defined recovery objectives.

How does IT disaster recovery differ from data backup?

Backup focuses on protecting data, while IT disaster recovery focuses on restoring full systems, applications and services. IT disaster recovery planning combines backup, recovery infrastructure, testing and planning to ensure operations can resume within defined recovery time and recovery point objectives.

What should an IT disaster recovery plan include?

An effective IT disaster recovery plan defines critical systems, recovery priorities, recovery objectives (RPO and RTO), failover processes, roles and responsibilities, and regular testing procedures. It ensures recovery actions are clear, repeatable and auditable during real incidents.

How quickly can my systems be recovered after an incident?

Recovery timeframes depend on the criticality of each workload and the recovery objectives agreed upfront. For eligible systems, we commit to recovery targets of under one hour, backed by defined recovery processes and managed failover support.

Recovery objectives are documented as part of your disaster recovery and planning process, ensuring recovery times are realistic, testable and aligned to business impact.

How do disaster recovery services support cyber incidents?

Modern disaster recovery services are designed for cyber attacks as well as outages. They use validated restore points, immutable backups and controlled failover processes to help organisations recover safely from ransomware or data corruption without reinfection or operational risk.

Are you a Disaster Recovery as a Service (DRaaS) provider?

Yes. As a Disaster Recovery as a Service (DRaaS) provider, we help organisations restore critical systems quickly and safely following an outage, cyber incident or infrastructure failure.

Our DRaaS model combines replication, secure recovery environments and managed failover processes within Australian-owned data centres, supported by local engineers. Recovery objectives are defined upfront, and services are designed to align with your broader disaster recovery and planning requirements.

Still have questions?

Our disaster recovery specialists are here to help.

From our experts

Explore our insights.

Insights to help you improve data protection, reduce recovery risk and build stronger defences against modern cyber threats.