Managed SOC, built for Australian businesses.
100% sovereign managed security operations centre (SOC), protecting 42% of federal agencies. Expert analysts who know your environment deliver 24/7 monitoring and rapid threat response, powered by our AI SOC Optimiser and government-grade intelligence for unmatched sovereign security capability.
The cost of 24x7 vigilance.
Cyber threats don’t wait for business hours, and most teams can’t keep watch over their environment around the clock. The cost of running 24×7 security operations internally adds to the strain, and the volume of alerts makes it hard to stay on top of what matters. When you’re busy responding to what’s right in front of you, there is little time for deeper investigation or proactive security measures. Important activity can slip through unnoticed.
Our managed SOC provides you with an extension of your team. Our award-winning Australian specialists watch your environment round-the-clock, surface issues as they happen and escalate only what needs your attention – so your team can focus on proactive cyber measures.
Value you see
Get operational resilience, 24x7.
Round-the-clock monitoring and expert triage to reduce risk and operational effort.
24×7 sovereign SOC
Our SOC monitoring as a service gives you real-time visibility from local analysts, 24×7.
Government-grade CTI
Trusted by Australian governments since 2001, with cyber threat intelligence (CTI) from 40+ curated feeds.
Smarter AI detection
AI-assisted triage reduces false positives and speeds investigation so real threats surface sooner.
Lower cost
Avoid the high expense of building and staffing a 24/7 internal SOC with a fully managed, scalable operation.
Faster action
Consistent triage and escalation workflows that reduce response delays and help your team act sooner.
Less operational load
Move the burden of security operations to our SOC so your team can focus on strategy, not 24×7 monitoring.
SOC Optimiser
Redefining SOC operations with AI.
We’ve embedded AI as the foundation of our security operations, not as an add-on feature.
Our SOC Optimiser is an AI-powered digital twin of our Tier-1 analysts, purpose-built to reduce noise and accelerate triage within our security operations centre (SOC). Architected as a core component of our People-Process-Technology framework, it integrates machine learning, deep learning and generative AI to autonomously filter low-value alerts, classify incidents and produce auditable reports, allowing our teams to focus on sophisticated threat investigation and strategic response.
Our SOC Optimiser represents a fundamental shift in how modern security operations function. We’re among the first to architect AI as a foundational SOC component rather than a supplementary tool, a reflection of our strategic investment in advancing Australian cybersecurity capability.
80% reduction in false alerts
AI-driven filtering cuts false positives by more than 80 per cent and surfaces meaningful activity sooner.
3-minute
response time
AI-powered triage identifies and classifies incidents in minutes, with a 3-minute mean time to respond (MTTR).
7-minute containment
AI handles the heavy lifting so analysts focus on containment, achieving a 7-minute mean time to contain (MTTC).
Secure and compliant by design
All data is pseudonymised, ensuring customer information never leaves the environment.
“Having a trusted partner like Macquarie Cloud Services who are so responsive and available is an absolutely vital tool for any team wanting to remain in control of their security.”
Peter Bouhalis
CIO, St John Ambulance NSW
Manage your risks
Risk management makes the difference.
The Macquarie Cloud Services managed SOC and SIEM protect your organisation from today’s threats. We advise, implement and monitor, giving you direct access to security experts whenever you need support.
With more than 15 years of managed SOC and SIEM experience, we hold the highest Microsoft Azure accreditation and bring proven capability to every engagement.
Common use cases
Where a managed SOC makes the difference.
Our managed SOC as a service model delivers consistent monitoring and faster investigation.
Mission-critical operations
Most teams can’t sustain round-the-clock monitoring. Our Australian SOC keeps watch 24×7, triages activity in real time and escalates what matters fast, reducing overnight and after-hours risk.
Scaling security as you grow
As your business expands or contracts, our SOC scales with your needs, delivering consistent triage, investigation and escalation without adding tools or headcount.
Accessing industry-leading capability
Strengthen your operations with access to industry-leading expertise and the latest security technologies. You gain modern insights and investigation quality without carrying the cost of developing them in-house.
Improving visibility and compliance
Structured reporting and clearer operational insight support your compliance and regulatory requirements, helping you stay audit-ready.
How we deliver it
The engine behind your security.
Explore our managed security services to strengthen your operational resilience.
Local analysts, 24x7
Australian SOC analysts who know your environment monitor activity, triage alerts and escalate threats in real time, around the clock.
Proven workflows
Best-practice runbooks and investigation workflows ensure consistent triage, escalation and containment across every incident.
Custom built CTI
Government-grade threat intelligence and governed visibility give your analysts clearer context and stronger operational awareness.
AI-enhanced SOC
Our SOC Optimiser creates an AI-powered digital twin of your environment to reduce false positives by more than a third.
You’re in good company.
Why Macquarie Cloud Services
The partner behind your defence.
Find out why we’re Australia’s leading managed SOC service provider.
Government-grade security
Trusted to secure 42% of Federal agencies with high-confidence threat intelligence from 40+ curated feeds.
100% Australian SOC
Your environment is monitored 24/7 by 200+ government-cleared onshore analysts who understand your business.
Award-winning cyber talent
You’re supported by Australian cyber specialists ranked in global competitions, including Trend Micro and MITRE UseCon.
Rapid response times
We meet a 3-minute MTTR and 7-minute MTTC, helping reduce risk with fast investigation and escalation.
Microsoft Security expertise
Azure Expert MSP and Microsoft Intelligent Security Association member with deep Sentinel experience.
Industry-leading NPS
With an industry-leading NPS of +96, you get consistent support from Australian engineers who care.
Compliance? We tick all the boxes.
Related solutions
Build out your defences.
Strengthen your security program with services that extend visibility, streamline detection and support a more consistent operational model. We’ll help you create a clearer, more connected security model across your organisation.
Analyst-led monitoring and guided response for organisations that need real-time detection and structured investigation.
Unified detection and automated response across endpoints, identities and cloud, powered by Defender and our SOC.
Centralised log collection, analytics and investigation capabilities that improve visibility and support faster response.
Not sure what you need next?
Talk to us and we’ll point you in the right direction.
Contact us
Talk to a security expert.
We’re here to guide you through your next steps.
- 1800 004 943
- Level 15, 2 Market Street Sydney, NSW, Australia
Managed SOC FAQs
What is a managed SOC?
What does SOC monitoring as a service include?
SOC monitoring as a service includes real-time alert monitoring, investigation, triage, escalation and guided response. We filter noise, prioritise real threats and escalate only what requires action, reducing operational load on your internal team.
How quickly does your SOC respond to incidents?
Our managed SOC delivers a 3-minute mean time to respond (MTTR) and a 7-minute mean time to contain (MTTC). AI-assisted triage combined with experienced Australian analysts enables fast investigation, escalation and containment of threats.
Is your managed SOC based in Australia?
Yes. Our managed SOC is 100% Australian-based and sovereign. All monitoring, investigation and response is delivered by onshore analysts, with no offshore processing, supporting data sovereignty, regulatory compliance and faster response times.
How does your managed SOC reduce alert fatigue?
Our managed SOC uses an AI-powered SOC Optimiser to reduce false positives and accelerate triage. Automated analysis filters low-value alerts so analysts focus on real threats, improving detection quality and reducing noise across your environment.
How does a managed SOC differ from MDR or managed XDR?
A managed SOC provides the operational foundation for security monitoring and response. MDR and managed XDR security services sit on top of the SOC, adding endpoint, identity and cloud detection capabilities. Our managed SOC integrates seamlessly with managed MDR, managed XDR and SIEM services as your security program matures.
From our experts
Explore our insights.
Insights to help you strengthen protection, simplify security operations and respond faster to emerging cyber threats across your environment.
Macquarie Technology Group
December 19, 2025
Macquarie Technology Group
December 15, 2025
Macquarie Technology Group
December 11, 2025